Ji Yao thought that when Hao Yu mentioned âwaiting for news,â it referred to waiting for the processing plan and communication results. Unexpectedly, as he waited, he received notice for a vacation.
âXiao Ji, rest assured, thereâs absolutely no other meaning from the hospitalâs side.â Hao Yu seemed worried that Ji Yao might misunderstand, so he quickly waved his hand and explained, âYou see, recently there have been too many incidents of medical disputes and violence against medical staff in the news. The hospital is concerned about your safety. You didnât see the posture of the Li family members. When I escorted them out earlier, there were several burly young men waiting in the lobby. I couldnât tell if they were family members or bodyguards. They looked intimidating. Who knows if Mrs. Li might suddenly lose control and do something.â
In recent years, tensions between doctors and patients had been high, and headlines frequently featured incidents of violence in medical facilities. This led to emergency preparedness plans against such incidents across Shanghai. Nobody dared to take the risk.
Although Ji Yao wasnât pleased, he still felt a bit fearful about dealing with unreasonable patientsâ family members. Hearing this, he put down the pen he was holding and asked, âHow long is the vacation?â
âAbout a week,â Hao Yu gestured with his fingers, sighed, and continued, âActually, you know, our department is seriously understaffed. But, safety comes first. There are medical disputes every year, and training doctors is not easy. It wouldnât be worth it if something happened due to a misunderstanding like this. Plus, our department was short-staffed for the past few months, and you helped with a lot of shifts. Now, itâs the perfect time for a break.â
âDuring this period, we will try our best to communicate and reach a consensus with the patientsâ family members. That would be the best outcome,â Hao Yu said. âThe board of directorsâ intention is that during this time, you can take your regular leave, and we will follow our own administrative attendance process. Just submit a leave application form.â
Ji Yao understood his meaning. Going through the administrative process would mean that his leave was officially approved, and it wouldnât be related to the patientsâ family members or medical incidents.
âOkay,â Ji Yao said. âThank you, Director.â
Hao Yu rubbed his hands together, stood up, patted Ji Yaoâs shoulder, and sighed, âYouâve really worked hard.â
Hao Yu was genuinely worried for him, more so than Ji Yao himself.
In the medical profession, encountering troubles a few times in oneâs career was inevitable. Ji Yao could tell that Li Linghua didnât fall into the category of extreme malicious intent. She wasnât asking for compensation; she only wanted justice for her sonâs death. She was a typical emotional and distraught mother unable to accept the fact of her sonâs death.
Dealing with such people was tricky. Conventional methods like compensation or apologies often didnât work for them. However, it was also simple in a way. As long as they calmed down and accepted reality, things would usually resolve.
Just consider it as paid leave, Ji Yao thought.
After seeing off the overly concerned Hao Yu, Ji Yao returned to his office and organized the recent patientsâ cases to hand them over to his colleague who had been called back for duty temporarily.
His colleague was slumped over the desk, looking tired and dejected, and looked up at him with a hint of resentment, saying, âYour vacation is making me busier than ever.â
âSorry,â Ji Yao said. âI hope the Medical Affairs Department can quickly resolve the issue with the patientsâ family members.â
âTrue, itâs not your fault,â his colleague shook his head. After receiving the patient case information from Ji Yao, he asked casually, âAny patients I should pay extra attention to?â
âThose with special conditions are marked,â Ji Yao said. âButâ¦â
He had wanted to mention how Jiang Heng had left the hospital against medical advice, but then he thought Jiang Heng was going to be discharged in a day or two anyway. It wouldnât make much of a difference, so he shook his head and said, âNothing special.â
âOkay, got it,â his colleague said. âDonât worry, if anything comes up, Iâll give you a call.â
Over the past few years of working, Ji Yao had never taken such a long vacation at once. As he walked out of the hospital gate, he still felt a bit uneasy.
It was nearing midnight, and the outpatient building was shrouded in darkness. The emergency department was brightly lit, and the sound of ambulances echoed as they passed by and stopped at the entrance of the emergency building.
Medical staff hurriedly rushed past Ji Yao. He stepped aside, leaving a clear path for stretchers to pass by.
The patientsâ family members followed the stretchers, crying and wailing. Blood seeped through the seams of the stretcher, dripping all along the way.
The hospital seemed to have the same appearance every day, yet it also felt different each time. Ji Yao bent down to pick up a pitch-black wallet from the ground, then walked briskly a few steps and handed it to the distressed family member, slipping it into their arms.
âYou dropped this,â Ji Yao said.
The family member was disoriented, holding the wallet in their hands and staring at Ji Yao blankly for a couple of seconds. Then, they quickly bowed to thank him.
Ji Yao waved his hand to indicate it was nothing, tightened his coat, and navigated through the crowd. He crossed the emergency building and left the hospital.
Lately, there had been too many things going wrong. Taking a break would be good, Ji Yao thought. Right now, he just wanted to escape from the patientsâ family members and his ex-boyfriend, and find some peace and quiet.
He slept a few full nights at home, performed deep cleaning inside and out, wiped the air conditioner three times before he was dug out from home by He Xiangyin, who had heard the news.
âWhatâs the big deal?â He Xiangyin said. âTo the point that it has you rotting at home?â
âWatch your words,â Ji Yao said. âIâm not rotting at home. Iâm just on vacation. Do you have a cup for drinking water?â
âVacation?â He Xiangyin came from the kitchen wearing slippers, raised an eyebrow, and said, âYouâre on vacation, but youâre not out having fun? I tried calling you several times to make plans, but couldnât get through. If I hadnât come to knock on your door, I was afraid youâd sleep yourself to death.â
âI was overworked last month and tired. Canât I catch up on some sleep?â Ji Yao replied impatiently. He stood up from the couch and walked towards the dining area, wearing slippers.
âForget it, I have no cups left.â He Xiangyin shrugged and said, âI broke the cup we use for drinking water the day before yesterday after a fight with Er Gou.â
Ji Yao: ââ¦â
âDamn .â Ji Yao let out a long sigh of relief and said, âLetâs just pretend I didnât ask.â
âOn a serious note, if that womanâs family is really wealthy, wonât they actually do something to you?â He Xiangyin said. âYou really need to be careful. Donât end up as a scapegoat for the hospital.â
âIs this a TV drama?â Ji Yao wasnât very concerned. âThis matter has nothing to do with me. The patientâs death caused during resuscitation doesnât constitute negligence. Even if they sue, it wonât hold.â
âBut what if they have significant connections?â He Xiangyin felt increasingly worried. He put down his fork and stood up, coming over while holding a bowl, and said with concern, âAnd then they manipulate things behind the scenes.â
âThe hospital wouldnât agree either.â Ji Yao said. âDonât overthink it. Medical disputes are numerous year-round, but how many actually go to court? Even if the immediate family is acting on emotions, there are usually rational relatives who help calm the situation.â
He was about to continue speaking when his phone on the coffee table suddenly vibrated. Ji Yao gestured for He Xiangyin to be quiet, picked up the call, and answered.
He Xiangyin couldnât see the caller ID clearly, but he saw Ji Yao making affirmative sounds on the phone, then hanging up. Ji Yao stood up and walked to the door, putting on his coat.
âHey, are you leaving?â He Xiangyin blinked, confused. âWerenât we supposed to finish eating and then go out later?â
Ji Yao glanced at the bowl of braised beef noodles in He Xiangyinâs hand and said, âNot today. The hospital called me to assist with an investigation.â
âAssist in what investigation?â He Xiangyin watched him warily. âItâs not some hidden scheme, is it?â
Ji Yao put on his coat and gave him a look that said âI donât know,â then took out two thin rods from a decorative basket by the door and handed them to He Xiangyin.
âItâs better if you eat your noodles,â Ji Yao said.
Ji Yao hailed a cab back to the hospital. Since he was on vacation, he didnât need to clock in at the office. He took the elevator upstairs and planned to find Hao Yu first.
Hao Directorâs office door was partially open. As Ji Yao approached, the head nurse from the emergency department walked out of the office.
âBe careful with your words, Dr. Ji,â the head nurse walked over to him and grabbed Ji Yaoâs arm, whispering, âIt seems like this time the patientâs family means business.â
Ji Yao looked up at the half-closed office door and asked, âWhatâs going on?â
The head nurse nodded towards the office, looking worried. âTheyâve brought a lawyer.â
Ji Yao furrowed his brow, starting to feel a headache.
He had assumed that Li Linghua was just speaking out of anger, and that after going through the standard internal procedures, things would calm down. He hadnât expected her to be so persistent.
âAlright, I know,â Ji Yao said. âThanks.â
The head nurse shook her head and said, âItâs okay,â then patted his shoulder before walking away.
Ji Yao stepped into the office and heard Director Hao Yu speaking with someone. The conversation paused briefly as Ji Yao entered, then Hao Yuâs voice sounded, asking him to come in.
Ji Yao entered the office and found a man sitting across from Hao Yu. When their eyes met, the man obviously paused, appearing taken aback.
â⦠Ji Yao?â Jiang Heng asked.
In that instant, Ji Yaoâs heart sank.