30 | It's urgent
Trev | Others
âThis is IKEA's help center speaking. How may I help you?â
âIs this Kim?â
âSorry?â
âKim Whitton? I believe she works here.â
âYes, she does. May I know what this is regarding?â
âCould you forward the call to her? I need to speak to her. It's urgent.â
âSir, she's not at work today.â
âOh, thank you.â
âNo problem. Anything else that I could assist you with?â
âWhen will she be back?â
âI'm not too sure about that.â