"Has he changed?" Phil courteously said. "Mr. Quinnell Senior has always been reasonable. He was just too busy in the past.
"Ms. Horton, please come this way. Mr. Albert is still working and has a multinational meeting to attend. His room is along the corridor.@@novelbin@@
"If you need anything, please let me know."
Jolene beamed and said, "Thank you, Phil."