Charlie
Where the hell are you? Mikeâs on the warpath.
Youâre the target, by the way.
Thanks, Stevie.
I fire the phone back into my bag and barge through the glass doors of Dunley Tech, doused in the perfume of the London underground.
Jackie, our darling receptionist, looks up from whatever influencerâs Instagram sheâs trying to imitate this week. Sheâs packed so much powder on her face that she looks like a cake.
âMorning.â I nod curtly.
âWow.â She drags her eyes from the screen. âYour skin looks reallyâ¦â
I raise my eyebrows, waiting.
âGrey.â She screws up her face. âWere you boozing last night?â
âThanks, Jackie,â I reply, fumbling to find my security pass in my bag. âThatâs almost as nice as when you asked me if I had washed my hair with conditioner. I was up until 3 a.m. sorting out the server outage if you must know.â
âFascinating.â She turns back to Instagram. âTheyâve started without you. Mikeâs raging. He says you better be ill or dead, arriving this late.â
Damn.
I look at my watch. Itâs 10:20 already.
Mike Chambers is our Head of I.T. and has been since the company started a decade ago. An absolute dinosaur in the workplace. He hates change and any ideas that donât come from him. Greasy, uptight, and in desperate need of a good seeing to. Weâre convinced heâs a fifty-year-old virgin.
I brace myself and push the doors of the boardroom open. Itâs our weekly management meeting where we sit through Mikeâs dick swinging, with a slideshow in the background. For an hour, he rants and stomps his feet while the rest of us wait patiently for the peacocking show to draw to a close.
Everyone has strategically chosen seats away from Mike. I walk to the only remaining seat next to him. âSorry, Mike, Iâm running late this morning.â
He leans over and breathes directly into my face. Any closer and Iâll dry retch. âI can see that. Weâre discussing why the India office was offline for two and a half hours last night. Thirty staff members were unable to do any work. Not one line of code written!â
âI understand your frustration, Mikeââ I start.
âThat means horse shit, Charlie.â He slams his fist onto the table, making everyone in the room wince. âCan you explain what happened? Can you explain to the board why our most critical software release wonât be out on time?â He juts his finger in my face as he leans over the table. âCan you explain what the fuck went wrong?â
I draw in a sharp breath and refrain from vomiting profanities at him. âIt was a problem with the network again. Once the problem was established, I logged a severity one call. This was the fastest they could do it.â
âThe fastest?â he scoffs. âDonât be ridiculous. Who fucked up here? I NEED ANSWERS.â
With every word, he jabs his finger on the table. He likes using his fingers for effect; we suspect heâs read it in a Management for Dummies or Control your Workforce book.
âContractually, they can take up to twenty-four hours for these types of problems. Those are our SLAs.â
He blinks furiously. âHow are you going to make sure it wonât happen again?â
âI canât,â I reply through gritted teeth. âUnless you let me move us to the cloud, weâll never have the resilience you want.â
âBullshit!â he howls. âWe are not creating a bloody cloud, Charlie!â
I open my mouth and close it again. I drew Mike basic diagrams, but he didnât get it. âWe donât create the cloud,â I say slowly. âAmazon has already done that.â
Mike is Head of I.T. but doesnât understand I.T. He believes a companyâs software and hardware should run by pressing a large green âGoâ button. He canât understand why the button sometimes stops working, and because of that, he gets mad.
Very mad indeed.
If a bug was found in the Operating Systemâit was my fault. If the payroll software had bugs in its latest version, again, my fault. His printer running out of paper, my fault; his mate sending him an email with a virus attached, my fault; and the company firewalls blocking his porn sites were all my fault.
The last one was actually my fault.
None of us took Mike seriously, but we had to go along with the charade.
After five years of dedication and hard graft, I had reached the soaring success of lower-middle management.
My eyes scan the table for support. Dana shrugs her shoulders. Tim picks his nose subtly by pretending to remove fluff from his cheek. Everyone else is staring at their phones or out of the window.
I glance over at Stevie. He gives me the blowjob sign by pushing his tongue into his cheek.
Fuck off, I mouth back. Great bloody comradeship in this office.
âCan we talk about the acquisition, Mike?â Tim interjects, breaking our standoff.
Everyone sits up, interested.
Mike shifts his weight and sucks in air like Tim has said a naughty word.
âThey still wonât tell us whoâs buying the company?â Tim continues. âI heard itâs one of the tech giants.â
Mikeâs eyes dart around the room. Heâs nervous. âI expect we wonât see any changes.â Translation: I have absolutely no fucking idea.
âWill our pay stay the same?â
âWill our jobs stay the same?â
âCan we still get the Costa Coffee discount?â
âWill there be redundancies?â
Redundancies. Shit.
I havenât paid attention to the subject of the company takeover these past few weeks. Iâll have to find out from Stevie what he knows.
Mike raises his hand to quieten us. âItâs business as usual, as far as weâre concerned. Nothing will change.â
There are a few murmurs.
âComms will go out in a day or two,â he says firmly.
Comms. I hate that word. Comms, vision, strategy, strategic vision, all words that got Mike licking his lips. âThere will be commsâ is what he says when he has no clue whatâs going on himself.
Our barrel of questions is interrupted by a knock at the door.
âExcuse me, Mike.â Jackie smiles with fake sweetness. âI have an important message for Charlie.â She looks stunning, but thatâs because she uses the reception as a salon.
Mike nods at her to continue.
âItâs your sister. She says itâs an emergency.â
Oh, God. My stomach heaves.
This is bad.
Someoneâs dead.
Dadâs dead.
Thereâs been news from Ireland that heâs had a heart attack ⦠or he finally overdosed on drink?
No, Mumâs dead. Someone crashed into her when she was driving too slowly.
Both are dead.
âThatâs fine.â Mike waves his hand to dismiss me.
Shakily, I stand up. Be strong, Charlie. You must be strong for Callie.
Although why does Callie know before me? Surely it should be the older sibling that delivers bad news. Why isnât Tristan calling? Is there something wrong with Tristan?
I follow Jackie out to reception, getting out my phone. Sure enough, there are ten missed calls from Callie. Shit!
âDid she say who itâs about? Is it Dad?â I ask in a high pitch.
She shrugs. âNot in my job description to ask.â
Bitch.
I grab the phone. âCallie?â I stammer. âWhat is it?â
âCharlie!â she shouts over the noise of traffic. It sounds like sheâs on a busy road.
Iâm right; Mumâs been in a car accident. âYes?â I shriek. âWhat is it? Whatâs going on?â
âThank God.â She exhales heavily. âIâm in such a dilemma. Iâm just outside Selfridges with a hundred bags, and I canât move! Youâll have to come here and help me carry them to the train.â
âWhat?â I hiss in a lowered tone so Jackie canât hear. âYou got me out of a management meeting because you have too many shopping bags to carry home? Thatâs the emergency?â
âYes!â she exclaims. âIâm stranded, and Mom says I must be home in an hour! It wasnât until I went to the shoe section and bought the three pairs of boots that I realised I couldnât lift everything! I had to call for a security guard, and he helped me get to the door with the bags but with an appalling attitude considering how much Iâd bought, complaining that it wasnât in his job descriptionââ
âCallie,â I cut in, furious. âDo you realise Iâm working? You cannot call one of your shopping sagas an emergency and demand I leave a meeting for it! Itâs 10:30 on a Monday morning. Why the hell are you not in school?â
âKeep your knickers on, itâs not like youâve got an important job like Tristan.â She yawns. âSo, how long will you be then?â
âYouâd better pray that I donât come down there, Callie. Because if I do, you are going to find a stiletto lodged deep into your arsehole. Now fuck off!â
I slam down the phone.
Unbelievable.
Jackie coughs behind me.
I whip around to face her.
âThat sounds like quite the dilemma,â she purrs. âYour poor sister.â
I shoot her a venomous look. âItâs not in your job description to listen in on private calls.â
âAnd itâs not in yours to take them,â she fires back.
âGo back to your hashtagging, Jackie.â
She rolls her eyes. âI doubt you even know what that means.â
âI am very aware of the usage.â Snatching a sheet of paper from her desk, I scrawl furiously. âHave you forgotten that Iâm the head of I.T. Support?â
I place the paper on her keyboard. âHashtag this, Jackie.â
#GOFUCKYOURSELF